Customer Success Team

On the device, go to the app store. For iPads, go to the Apple Store; for Android, go to the Play Store; and for Windows, go to the Microsoft Store. In the app store search, type "Field Eagle" Dow...

There are three ways to create a support ticket in Field Eagle. By email, submitting a request on the Knowledge Center, or by the chat window in the Knowledge Center By Email Send an email with inf...

Below are the different types of Users in the Field Eagle system.   Super Admin The Super Admin is the account with the highest level of permissions. Some of the things that the super admin can do ...

Creating a reminder allows you to send a message to a system user at a designated time.   Creating a Reminder 1. Click on "Reminders" from the main navigation 2. Click on "Add New Reminder" 3. Se...

Supervisors receive regular email notifications from the Company Portal. They receive emails when there is a failed inspection and a daily shift summary.    Adding a Supervisor Alert 1. Under User ...

Geo Tagging occurs on the Field Eagle tablet when an Inspector takes a photo. With Geotagging enabled, the Geolocation is captured. Once the inspection is completed and uploaded to the Company Port...

A brand new Field Eagle feature is now available to our users. We are excited to release this excellent feature, Prebuilt Templates and Checklists, which will allow commonly used industry templates...

Templates On the Company Portal, the Templates module is where you can create inspection item hierarchies and item attributes and configure item questions using question categories. It is advisable...

Data Management The Data Management module allows you to manage all data assets you will enter into the system, such as Documents, Standards, Templates, Regulatory Bodies, Response Types, and Item ...

Configurable Report The Configurable Report is an ad hoc report based on the user’s specifications and requirements. All filters are entirely independent and can be configured and customized in any...